Contact Us
Call, Mail or Send Message
Comments or suggestions? Please send us the details and we will do our best to find the answers. Your feedback will help us improve our products and services.
Please Note: Account-specific inquiries will not be handled via this channel. DO NOT include personal or account information such as your Social Security Number or account/member number in your message.
Rebels CU observes these holidays. Staff may not be available on these days.
| New Year's Day | Wednesday | January 1 |
| Martin Luther King Jr. Day | Monday | January 20 |
| Presidents' Day | Monday | February 17 |
| Good Friday | Friday | April 18 |
| Memorial Day | Monday | May 26 |
| Juneteenth National Independence Day |
Thursday | June 19 |
| Independence Day | Friday | July 4 |
| Labor Day | Monday | September 1 |
| Nevada Day | Friday | October 31 |
| Veterans Day | Tuesday | November 11 |
| Thanksgiving Day | Thursday | November 27 |
| Nevada Family Day | Friday | November 28 |
| Christmas Day* | Thursday | December 25 |
| New Year's Day 2026* | Thursday | January 1 |
Speak to a Representative (Monday to Friday, 9:00 am- 9 pm; Saturday, 9:30 am - 5 pm PST):
702-776-6900 or 1-877-531-3711 Toll Free.
Bank-by-Phone (24-hour automated):
U.S. toll free, 1-877-847-5522
VISA® credit card service (24 hours):
888-232-2555
Inquiry & Lost/Stolen ATM card or VISA® Debit card (Monday to Friday, 9:00 am- 9 pm; Saturday, 9:30 am - 5 pm PST):
702-776-6900 or 1-877-531-3711 Toll Free.
Lost or Stolen VISA® Debit card (24 hours):
Effective February 10, call 866-820-9788; or 727-299-2449 if you are calling from outside the U.S.
Calling from outside the U.S.:
1-812-647-9794 (this number accepts incoming collect calls)
Lost or Stolen VISA® credit card (24 hours):
888-232-2555. If out of country, call collect, 727-299-2449.
Dispute/Claim VISA® Debit card
(Monday to Friday, 9:00 am- 9 pm; Saturday, 9:30 am - 5 pm PST):
702-776-6900 or 1-877-531-3711 Toll Free.
888-232-2555 or dispute the transaction online or on the Aloha Pacific Card Control app
Protect Your Accounts
We will never contact you by telephone, email, or text to request your PIN, access code, password, or username. If you are contacted by anyone asking for account-specific information, you should refuse and contact us immediately. This could be a phishing or scam attempt.